Insurance & Contracted Managed Care Plans

Note: New Medicare Cards are being issued with new ID numbers. Please bring your new card with you at your next appointment.

The first thing we want our patients to know is that if your insurance provider is listed on this page, then, YES, we do continue to accept your insurance!

Why is this important? Because many patients are hearing that TOA is out of network with their insurance providers. Please know, that this is NOT correct information.

What should I do if my insurance provider tells me that TOA no longer accepts my insurance? Absolutely nothing! If your insurance provider is listed below, rest assured that we are in-network and will continue to be.

Why is this happening now? Although it was announced several months ago, our merger with TOA does not become official until January 1, 2021. It is this transition that is causing the automated responses from insurance providers. It is simply a timing and technical issue that will not disrupt your medical services.

We sincerely apologize for any inconvenience. If you need further assistance, please send your questions to

Below is a list of insurance plans that TOA currently accepts. Our list is for reference purposes only and is subject to change. We encourage you to check with your health plan to confirm that Tennessee Orthopaedic Alliance is included. TOA may participate in some, but not all, products offered by a health plan. Coverage limitations are dependent on individual group contracts.

Please note that although listed on UHC’s website, we DO NOT participate in UHC’s Compass network.

If you have any questions, please contact your insurance provider.

Insurance Provider Product Type
Aetna PPO / POS
Blue Cross Blue Shield All states including Federal
BCBS Blue Advantage Mdcr Medicare
BCBS of Tennessee Network P (preferred) and Network S (select)
Cigna PPO / HMO / POS
Corvel Work Comp
Employers Choice Network Work Comp
First Health PPO
First Health Work Comp
Insurance Provider Product Type
HealthSpring (new 1/1/2012) Medicare
HealthTrac Work Comp
Heritage Summit Health Care (Formerly Syntricity) Work Comp
Humana All plans
Humana / ChoiceCare (Formerly PHP, Cariten) PPO & Mdcr (Mdcr – Gold & Gold choice)
Medicare Medicare
Medicare Supplement Plans All
MultiPlan – PHCS (rental network) PPO
Nova Net PPO
Nova Net Work Comp
Prime Health Services Inc PPO
Prime Health Services Inc Work Comp
Insurance Provider Product Type
Tricare for Life Government
Tricare Prime (Must have referral from PCP) Government
Tricare Standard Government
UHC All products except OneNet PPO and Compass (a Marketplace Network)
UHC Medicare
UHC Community (Previously AmeriChoice) TennCare (Medicaid)
USA MCO Work Comp
Insurance Provider Product Type
BCBS of Tennessee Network S